Privacy policy

Last updated: August 21, 2026

FutureStars Collectibles operates this website and store, including the information, content, features, tools, products, and services offered through it (collectively, the “Services”).

FutureStars Collectibles uses Shopify to operate our online store and provide the Services to you. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, submit customization information, upload photographs, or otherwise communicate with us.

By using the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

Depending on how you interact with FutureStars Collectibles, we may collect or process the following categories of personal information:

• Contact information, including your name, email address, phone number, billing address, and shipping address.

• Order and transaction information, including products purchased, order history, payment confirmation, shipping information, and other transaction details.

• Payment information, which may include payment card or financial information processed through Shopify and our payment providers.

• Account information, if you create or use a customer account.

• Communications, including information you provide when contacting customer support or submitting an inquiry.

• Device and usage information, including your IP address, browser, device information, and information about how you interact with our website.

• Custom order information, including photographs, athlete names, jersey numbers, team or school information, positions, team colors, statistics, biographical information, quotes, and other customization details voluntarily submitted in connection with an order.

Athlete Photos and Customization Information

FutureStars Collectibles creates personalized products using photographs and information provided by our customers.

We use submitted athlete photographs and customization information for purposes reasonably necessary to design, produce, fulfill, support, and deliver the custom products ordered by the customer.

By submitting a photograph or information about another person, you confirm that you have the authority and permission necessary to provide that information to FutureStars Collectibles for the purpose of creating your order.

We do not claim ownership of customer-submitted photographs.

We do not use an athlete's photograph in our advertising, social media, promotional materials, or other public marketing solely because it was submitted with an order. If we wish to feature a customer's custom card or athlete photograph for promotional purposes, we may request separate permission when appropriate.

Youth Athletes and Minors

Our website and purchasing Services are intended for adults who are legally able to place an order.

Because many FutureStars Collectibles products celebrate youth athletes, an adult customer may provide a photograph and information about a minor in connection with a custom order.

The person submitting an order involving a minor represents that they are the minor's parent or legal guardian or are otherwise authorized to provide the photograph and information for creation of the requested product.

We use information about youth athletes only as reasonably necessary to provide the requested custom product and related customer service, unless additional permission has been obtained for another use.

A parent or legal guardian may contact us at support@futurestarscollectibles.com to ask questions regarding information submitted about a minor or to request deletion of information where applicable.

How We Collect Personal Information

We may collect personal information:

• Directly from you, including when you place an order, complete customization fields, upload photographs, contact us, or create an account.

• Automatically through the Services, including through cookies and similar technologies when you visit or interact with our website.

• From service providers, including Shopify, payment processors, fulfillment providers, shipping carriers, and other providers that help us operate our business.

• From other third parties or partners, where permitted by applicable law.

How We Use Personal Information

We may use personal information to:

• Process and fulfill orders.

• Create customized FutureStars Collectibles products.

• Process payments.

• Arrange production, fulfillment, and shipping.

• Communicate with customers regarding their orders.

• Provide customer support.

• Operate, maintain, and improve our website and Services.

• Detect and prevent fraud, unauthorized transactions, and other harmful activity.

• Comply with applicable laws and legal obligations.

• Send marketing or promotional communications where permitted by law and subject to applicable opt-out rights.

How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business and provide our Services, including:

• Shopify, which hosts and supports our online store.

• Payment processors.

• Production and fulfillment providers.

• Shipping and delivery providers.

• Technology, hosting, analytics, and customer-service providers.

• Business and marketing partners where permitted by applicable law.

• Government authorities or other parties when required by law or valid legal process.

We may also disclose information in connection with a business transaction, such as a merger, sale, financing, acquisition, restructuring, or similar transaction.

We do not authorize our service providers to use customer-submitted athlete photographs for their own independent marketing purposes solely because those photographs were provided to fulfill a FutureStars Collectibles order.

Relationship With Shopify

Our online store is hosted by Shopify.

Shopify collects and processes personal information relating to your access to and use of our store in order to provide and improve its services.

Information submitted through our store may be transmitted to Shopify and other service providers, including providers located in countries outside of your country of residence.

Shopify's processing of your information is also governed by its own privacy policies and practices.

Cookies and Similar Technologies

Our website and service providers may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve our Services, prevent fraud, and support advertising or marketing activities where permitted.

Depending on where you live, you may have rights regarding certain uses of cookies and personal information for targeted advertising.

Marketing and Advertising

Where permitted by applicable law, we may use contact and usage information to send promotional communications or advertise FutureStars Collectibles products and services.

You may unsubscribe from promotional emails at any time by using the unsubscribe option included in those communications.

Even if you unsubscribe from marketing communications, we may still send transactional or service-related communications regarding orders, payments, shipping, or customer-support requests.

Third-Party Websites and Links

Our Services may contain links to websites or platforms operated by third parties.

FutureStars Collectibles is not responsible for the privacy, security, accuracy, or practices of third-party websites. We encourage you to review the privacy policies of any third-party services you choose to use.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

Please do not send highly sensitive or confidential information through unsecured communication channels.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

• Processing and fulfilling orders.

• Providing customer support.

• Maintaining appropriate business and transaction records.

• Resolving disputes.

• Preventing fraud.

• Complying with legal, tax, accounting, or regulatory obligations.

The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.

Where applicable, customers, parents, or legal guardians may contact us to request deletion of personal information that is no longer reasonably necessary for these purposes.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we maintain about you.

• Request correction of inaccurate personal information.

• Request deletion of certain personal information.

• Request a portable copy of certain personal information.

• Opt out of certain uses of personal information for targeted advertising.

• Opt out of the sale or sharing of personal information where applicable.

• Withdraw consent where processing is based on consent.

These rights may be subject to exceptions or limitations under applicable law.

We may need to verify your identity before completing certain privacy requests.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

Global Privacy Control and Opt-Out Rights

Depending on where you reside, you may have the right to opt out of certain processing of personal information for targeted advertising or other purposes defined by applicable privacy laws.

Where required, our website may recognize qualifying browser-based privacy preference signals, such as Global Privacy Control.

You may also use the privacy and data-sharing controls made available through our website or Shopify.

International Data Transfers

FutureStars Collectibles, Shopify, and our service providers may process or store information in countries outside of the country where you live.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

Complaints

If you have concerns about how FutureStars Collectibles handles personal information, please contact us at support@futurestarscollectibles.com.

Depending on where you reside, you may also have the right to contact or file a complaint with an applicable privacy or data-protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, Services, practices, technology, or legal obligations.

When we make changes, we will update the Last updated date at the top of this Privacy Policy and provide additional notice where required by applicable law.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, information submitted with an order, or would like to exercise a privacy right, please contact:

FutureStars Collectibles
Email: support@futurestarscollectibles.com
Location: Colorado, United States

You may also contact us through the Contact Us page on our website.